HOW TO RETURN / EXCHANGE AN ITEM
1. Repack your item in its original packaging and include your Name and Order Number within the package.
2. Write either REFUND or EXCHANGE on the form inside of your package.
3. Please send all returns to:
COVETED COLLECTION UK
St Augustines Drive
You may wish to choose a delivery service that insures your parcel to the value of the goods being sent; always keep a proof of postage as the returned item is your responsibility until it reaches us.
4. Once we have received your parcel we will begin the exchange or refund process and you will be informed by email as soon as possible.Refunds will be credited to your account within 7 working days and will appear on your card under our company name Coveted Collection UK Ltd. Unfortunately, delivery charges are non-refundable unless the item is faulty.
If you would like further assistance please email: firstname.lastname@example.org